Has anyone else noticed that tipping back to back heavily, doing floods / sets during holiday contests or boosting back to back has been creating lots of issues with the connection in rooms over the last few months.

They can be completely fine for an hour+ with no issues whatsoever while I'm using the UL player on my side, the video and sound remain synced up and the image quality is 1080p or better, HOWEVER the moment myself or another member starts to step up and spoil the model, the video connection starts to stutter and lag, or will just cut out completely, and when it does come back the audio is usually out of sync until the whole page is refreshed.

It's incredibly annoying, and takes away from the moment, especially during privates. Quote

Hello,
Thank you for taking the time to contact us! We appreciate you bringing this up to our attention and will be reaching out to you shortly in order to gather more information to best assist you!
Should you still have any questions, please feel free to contact our 24/7 Customer Service Department by email or calling us at 1-800-685-9236. A representative will always be available to assist you.
R.N. Quote

Hello,
Thank you for taking the time to contact us! We appreciate you bringing this up to our attention and will be reaching out to you shortly in order to gather more information to best assist you!
Should you still have any questions, please feel free to contact our 24/7 Customer Service Department by email or calling us at 1-800-685-9236. A representative will always be available to assist you.
R.N.


Can I please request an update regarding this issue? Quote

Has anyone else noticed that tipping back to back heavily, doing floods / sets during holiday contests or boosting back to back has been creating lots of issues with the connection in rooms over the last few months.

They can be completely fine for an hour+ with no issues whatsoever while I'm using the UL player on my side, the video and sound remain synced up and the image quality is 1080p or better, HOWEVER the moment myself or another member starts to step up and spoil the model, the video connection starts to stutter and lag, or will just cut out completely, and when it does come back the audio is usually out of sync until the whole page is refreshed.

It's incredibly annoying, and takes away from the moment, especially during privates.


I haven't experienced anything like you described, but there was a couple days I could not use UL player, it would connect, but I had no sound and the video shuddered really bad. I switched back to Low player and all was good except bout 3-5 second lag. The last couple days UL player seems to be normal for me.
Hope you git it fixed ..
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